Summary A reliable leading indicator should possess the following properties: (1) The movements in the indicator series should resemble those in the business cycle reference series. (2) The relation between the reference series and the indicator should be statistically significant and stable...

Value based concepts are widely viewed as a way that enables companies to escape the price competition. In this case benefits and values start to have a great role. The main objective of the research is to develop a conceptual framework for building relationship value in the B2B context of...

Purpose This study aims to identify the key activities after sales and the intended criteria by the customers, considering their expected services after the product purchase process. Design/methodology/approach This study is a qualitative approach, and the co-creation logic and the Delphi...

Zusammenfassung Erkenntnisse zu den sozio-ökonomischen Effekten des Tourismus, insbesondere im Kontext von Entwicklungs- und Schwellenländern und Armutsminderung, werden vielfach durch die Untersuchung einzelner touristischer Unternehmen gewonnen. Die meisten dieser Studien widmen sich jedoch...

Purpose – The purpose of this paper is to contribute to the current discussions about the concept of Integrated Reporting (IR) and provides a practical and useful proposal of an instrument that could help to apply the IR concept in corporate practice. Design/methodology/approach – The study...

Agricultural economists have generally concluded that macroeconomic and tax policy matters regarding the financial wellbeing of U.S. farm operations. Farm operations react more quickly and with greater response to both anticipated and unanticipated macroeconomic policy changes than do the...

Purpose – The objective of this paper is to demonstrate the possibilities for strategically and politically repositioning a library, despite economic hardships, for stronger relations with administration, local government, and user communities. Design/methodology/approach – The paper...

Purpose – This paper focuses on the process mapping of two medical clinics and the events presently under‐way to design, implement, and maintain an integrated information system with two other health‐care entities. Design/methodology/approach – The paper is part of a larger research...

Purpose – The aim of the paper is to explore and compare customer value perceptions in internet and mobile banking. The purpose especially is to compare customer perceived value and value creation between internet and mobile bill paying service. Design/methodology/approach – A qualitative...

Purpose – The purpose of this paper is to shed light on understanding how value creation can be improved by developing dynamic capabilities in product development, in the case of a software engineering process. Design/methodology/approach – The methodology involves a single‐case,...