Purpose: The purpose of this paper is to present an overall viewpoint on the past (1946-2020) and future (2020-2095) development of airport management. Design/methodology/approach: The paper is based on a review of secondary literature. Findings: The paper finds that the airport industry has...

Purpose: This study aims to validate a conceptual definition of airportscape and develop a multidimensional scale that integrates servicescape and service quality dimensions to comprehensively investigate airport service management. In addition, this study examines the structural relationships...