The implementation of IT governance (ITG) arrangements and its relationship to IT infrastructure has not received much attention in either the ITG or the information systems (IS) literature. Based on the premise that the foundation on which ITG is implemented lies in the interaction between ITG...

This article aims at exploring the process of digital genre formation in general and weblogs in particular. While genre theory basically delimits genre features, it cannot handle their construction procedures. Approaching the weblog genre through the lens of Actor Network Theory (henceforth,...

Characteristic of every developing nation, Kenya has found itself at crossroads; defining the banking industry with the urge to provide banking services to majority of the unbanked populations. Mobile banking is a banking model that has been adopted by Kenyan Banks to reach out to unbanked...

Quality Function Deployment (QFD) is widely used customer driven process for product development. Thus, Customer Requirements (CRs) play a key role in QFD process. However, the diversification in marketplace makes these CRs more dynamic and changing, giving rise the need to forecast CRs to...

Organizations that purchase packaged application software – for example, an Enterprise Resource Planning system – must make choices about customization. Packaged software vendors and practitioners recommend that organizations customize software as little as possible, and instead adapt their...

This paper presents the Metrics Monitoring Tool (MMT) that was developed in university graduate and undergraduate courses on software project work in 2014-2016. The tool aims to support project members, project managers and upper management in reporting and monitoring software and project...

Information Systems acquisition, implementation, and development have been taking place in business organization to gain the competitive advantage. Rapid advancement of Technology is also popping up unethical issues involving violations of End users' data protection and privacy. This article...

Initial requirements, new requirements and technical issues are the main factors that have a great effect over the software product development process. Difficulties resulting from incomprehensibility of initial requirements indicate two sub-factors: Deviations determined during analysis of...

This article describes how entrepreneurs face critical risks in terms of quality control and knowledge management while outsourcing software development to independent service providers. First, it is recommended that lump-sum payment contracts should be avoided since software development project...

This article describes how outsourcing and offshoring for software development is a widely used business strategy implemented by many organizations worldwide. Due to its significant benefits, project managers can accrue greater flexibility, lower labor costs, and have access to skilled workers,...