Purpose – The general purpose of the paper is to improve supply chain (SC) responsiveness and agility by developing advanced planning and scheduling (APS) with collaboration process into agile supply and demand networks (ASDN). Design/methodology/approach – Some industrial examples are...

Purpose – The purpose of this paper is to present the results of a survey of customer satisfaction with regard to the strategy of total quality management (TQM) adopted in a wheat flour milling company. Design/methodology/approach – A survey was conducted to learn more about customer...

Purpose – This paper focuses on decision making related to the use of strategic inventory allocation in product platform design. The purpose of the paper is to present a novel approach to managing product variety by considering product and manufacturing strategy, and considering the supply...

Purpose – The purpose of this paper is to demonstrate modularity degree in terms of interfaces and innovation. Design/methodology/approach – The research objective is achieved through a modeling approach for deciding modular architecture and its implementation regarding unique components and...

Purpose – The aim of this paper is to propose a simulation study of the “steel supply chain” to demonstrate the effect of inventory management and demand variety on the bullwhip effect mitigation. Design/methodology/approach – The relevant literature is reviewed, and then the simulation...

This study aims to discuss the evolution, principles, and stages of total quality management (TQM) in public health care organizations. It also makes a comparison that how case organizations think about quality and TQM along with its applicability within public sector. The study can be...

This paper introduces sustainability to the field of service companies, expands the conceptualization of sustainability beyond the triple bottom line to consider key supporting facets which are posited to be requisites to sustainable practices and finally implements the proposed framework in the...

Purpose: This purpose of this paper is to identify and prioritize the critical factors impacting knowledge sharing (KS) in technology-intensive manufacturing organizations in the United Arab Emirates (UAE) and to propose a decision-making framework for KS. Design/methodology/approach:...

Purpose: The civil aviation sector in Dubai has been contributing to its economic development by enhancing transportation services, allowing for the establishment of trade links, promoting tourism and providing job opportunities. Despite being a thriving sector of economic activity (Dubai was...