This paper reports on the importance and use of information technology in a sample of 150 new small firms. It provides statistical evidence to show that the greater the use of IT, the higher the firm’s performance. By contrast, the owner manager’s belief in the importance of IT to the...

Many of the financial instruments used in classic investment analysis do not apply to typical information technology investment decision making because of the multi‐criteria and multi‐objective nature of the problem. This is particularly true when integrating strategic, tactical, and...

Discusses the importance of cabling strategies for intelligent buildings, summarizing the three main elements of cabling systems: the wiring system, the distribution system and the management information system. States that cabling systems are a key issue in the design of intelligent buildings...

Examines the changing approach to implementing computer systems in organizations. The methodological problems involved are analysed from the original technically dominated approaches to the more recent behaviourally motivated ideas. The hypothesis is that in today′s much more complex world of...

With major technical change taking place every two years, the control of old scientific management is now seriously challenged. This situation presents either an opportunity or frustration and must be addressed towards making order out of what otherwise would be chaos. It is high time that the...

Management information systems providers are often still failing to deliver appropriate systems to the perceived user specifications. A major problem is a lack of strategic perspective of information systems and their supporting information technology and a disparate view across organizations of...

The balanced scorecard, with its associated performance management approaches, has become a widely practised and popular management reporting method in recent times. Moreover, enabling technology, which assists in the delivery and personalisation of corporate performance information, is having a...

Purpose The purpose of this paper is to critically evaluate the practice of IT cost benchmarking using IT managerial control ratios. First, numerous reliability and validity issues that this practice is plagued by are discussed. Second, recommendations on addressing some of these reliability and...

Purpose – To consider whether business process and management information systems adequately generate “complete” models of the particular business environment. Design/methodology/approach – A conceptual discussion and approach are taken. Findings – Because of the flexibility and...

Purpose – This paper outlines the importance of HR Business Partner using business data in order to contribute at a strategic level. Design/methodology/approach – Provides evidence for a three year pan‐European case study of the correlated link between a HR influence on employee engagement...