Jia, Qiong; Lei, Yang; Guo, Yue; Li, Xiaotong - In: Journal of Enterprise Information Management 35 (2021) 6, pp. 1764-1788
Purpose: This study explores the factors influencing the value of enterprise social media (ESM) from the perspective of compatibility. Establishing a theoretical model based on compatibility theory, the authors examine the effects of two dimensions of compatibility and the mediating effects of...