Purpose: Building on the three-factor theory, this study aims to unravel how the role of hotel attributes such as basic, excitement and performance factors could differ in accordance with different hotel star ratings and distinct customer segments. Design/methodology/approach: This study...

Purpose: Social media platforms are currently facing the challenge of declining user activity. Building on the push–pull–mooring (PPM) framework, the current study developed a research model to evaluate factors that affect Facebook discontinuance. Design/methodology/approach: The proposed...

Purpose: The purpose of this study is to understand the antecedents and consequences of the perceived usefulness (PU) of travel review websites. Design/methodology/approach: An integrated model was proposed and 199 valid data were collected via a questionnaire survey from an online travel...

Purpose: Enterprise social media (ESM) usage has gained considerable momentum within organizations. The purpose of this paper is to seek a better understanding of ESM usage based on the task environments and the technology affordances of ESM. Design/methodology/approach: This study is based on...

Purpose: Enterprise social media platforms (ESMPs) are web 2.0-based computer media tools that facilitate knowledge sharing by employees. The purpose of this paper is to outline the potential of ESMPs in both enabling and hindering knowledge sharing from the perspective of affordances....

Purpose: This paper attempts to analyze the relationship between the complementarity degrees of imperfect complementary products and sales strategies and give appropriate sales strategies for a two-stage supply chain. Design/methodology/approach: With respect to two-stage supply chain...

NoSQL database is famed for the characteristics of high scalability, high availability, and high fault-tolerance. It is used to manage data for a lot of applications. The computing model has been transferred to “computing close to data”. Therefore, the location of fragment directly affects...