This article reviews methods to the development of a decision support system (DSS) solution for small business owners/managers. The main objective of designing the DSS artefact is to support the strategic decision-making for achieving competitive advantages in the business-to-consumer (B2C)...

Previous studies are inconsistent in their findings about the relationship between external involvement and performance. The authors attribute this inconsistency to the misfit between external involvement and business environment. Drawing the concept of fit between information processing...

Data mining has been gaining attention with the complex business environments, as a rapid increase of data volume and the ubiquitous nature of data in this age of the internet and social media. Organizations are interested in making informed decisions with a complete set of data including...