Langer, Carol L.; Anderson, Debra K.; Furman, Rich; … - In: Journal of Organizational Change Management 19 (2006) 3, pp. 307-317
Purpose – To discuss one child welfare agency's efforts to construct an image and identity in the era of privatization that reflects its mission to holistically serve its constituents. The study documents the nature of organizational image and organizational identity, elements of change, and...