turnover research focused on its antecedents, this study explores the predictors of why employees stay. Previous retention … different settings and employment conditions. Knowing why people stay can help reduce turnover and thus lower the cost of …

Purpose – The purpose of this paper is to examine the outcome of referrals made to one police force in England by three … referrals to this police force are given a crime number when they are recorded on the Criminal Justice System database together … the database using the vulnerable adult flag identifies the total number of referrals and outcomes for the selected period …

[purchases, word of mouth (WOM) and referrals]. Originality/value This study develops and empirically tests a model that analyses …-transactional (customer WOM, referrals and feedback), in the context of STWs.  …

, the results indicate that it is the low‐complexity tariff that increases the likelihood of referrals and leads to an …‐complexity tariffs that trigger referrals. Furthermore, the results underline the importance of considering the monetary value of … referrals. Originality/value – In contrast with many previously conducted studies on customer referrals, the paper explicitly …

professionals and consumers regarding the antecedents of client referrals in the financial advice sector? Design … the services of an IFA (15 interviews). Findings The financial advisers interviewed believe that client referrals are … clients and that excellent service will motivate clients to provide referrals. However, the interviews with the clients …

The article aims to examine the relationship between the human resource practices and employees' turnover intention in … practices on employees' turnover intention in United Arab Emirates health care services. Results of the study showed that human … development) have significant relationship with turnover intention. However, this research was limited to the Public Health Care …

manager turnover on the client–agency relationship, an under-researched area of relationship management literature. Design … to examine the contextual factors impacting account manager turnover. Findings – The findings identify both … organisational and individual contextual factors that influence the outcome of turnover. Categorized into three core contexts (client …

turnover. It also tests whether profit sharing has a differential impact on turnover in comparison to other forms of PRP … a parsimonious specification of the determinants of turnover and then progressively adds various sets of controls known … to influence turnover decisions to observe how their inclusion influences PRP coefficients. Estimations employ both …