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Hospital Service Quality from Patients Perspective: A Case of Indonesia
Sandhyaduhita, Puspa
;
Fajrina, Haya Rizqi
;
Pinem, Ave …
- In:
International Journal of E-Health and Medical …
7
(
2016
)
4
,
pp. 48-61
This study aims to identify and analyse strategic service quality as perception-minus-
expectation
from patient …
Persistent link: https://www.econbiz.de/10012044427
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