performance perceptions under positive experience rather than expectations. Research limitations/implications – Our research … affect satisfaction following an unambiguous product experience. Design/methodology/approach – Two experiments were conducted … involving a product experience scenario and a service recovery encounter. Findings – Study results demonstrate that experience …

Contrary to expectation, the relationship between openness to experience and performance has been non‐significant in …

′s average labour cost per case performance. To test the applicability of using a learning curve in this industry, the study has … analysed the empirical performance of a small sample of private warehouses over a five‐year period. A regression model of the … private warehouse′s average labour cost per case performance shows that they do follow the standard log‐linear learning curve …

The learning effect is well established in the repetitive performance of industrial tasks and it is essential that … production management be aware of the potential for improved performance (measured by dynamic gain) and the rate at which this … may be achieved/measured by the time constraint. Performance and contingency logging and trend modelling should be part of …

takes place during the dormant time between the project executions, can impact performance and productivity in the future … level of project close‐out effort impact project performance, in the form of reduction in duration, much more significantly … illustrate quantitatively how the level of learning and forgetting impact performance in a project‐driven organization. This …

of phrases, and similarity that aims to eliminate redundant phrases without losing the theme of the text. While the … is to maximize the sum of similarity between phrases of the candidate summary in order to keep the theme of the text …

such as, Reasoning engine and Similarity module, etc. The decision-making is reinforced by a case-based reasoning to … define similarity between cases. Some experiments have been conducted in INOTIS enterprise to indicate the efficiency of the …

a mapped area featured with incident-prevalent cases of a disease and computing the similarity patterns among various … affected areas in a region. The similarity statistics and/or indices thus computed may aid in planning remedial measures in a …