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equity, internal equity, procedural justice, and informational justice on pay level satisfaction. Design … will help managers create more effective compensation programs. Originality/value – This is the first multi‐justice study … to find the relative effects of justice perceptions on pay level satisfaction, and it includes informational justice.  …
Persistent link: https://www.econbiz.de/10014888164
Purpose – The purpose of this paper is to review and extend leader‐member‐exchange theory (LMX). It also describes the new “Leadership‐Motivated Excellence Theory” (LMX‐T), and its implications for managing members of new generations. Design/methodology/approach – This is a...
Persistent link: https://www.econbiz.de/10014889194
Purpose – Literature review indicates lack of using the Kano model in organizational behavior domain and managers’ satisfaction. The purpose of this paper is to propose a Kano-based model for managers’ satisfaction. Design/methodology/approach – In order to examine one of the proposed...
Persistent link: https://www.econbiz.de/10014884205
Purpose – The purpose of this paper is to examine the fairness of loyalty programs to consumers regarding two emerging criticisms of loyalty programs: discriminating value proposition segmentation and potential exploitation of captured personal information. Design/methodology/approach –...
Persistent link: https://www.econbiz.de/10014848566
Purpose – The paper seeks to develop a conceptualization of franchisee perceived relationship value (FPRV), defined as the trade‐off between perceived net worth of tangible and intangible benefits and costs to be derived over the lifetime of the franchisor‐franchisee relationship, as...
Persistent link: https://www.econbiz.de/10014842907
Purpose – The purpose of this paper is to examine the impacts of loss-premium comparisons (loss-premium comparison refers to the amount of an actual loss compared to the premium level) and insurance coverage on customer acceptance of insurance claim frauds, based on Adams’ equity theory....
Persistent link: https://www.econbiz.de/10014866094
This paper investigates the generalized Fisher hypothesis for nine equity markets in the Asian countries. It states that the real rates of return on common stocks and the expected inflation rate are independent and that nominal stock returns vary in a one‐to‐one correspondence with the...
Persistent link: https://www.econbiz.de/10014863030
Purpose – The purpose of this paper is to compare traditional methods of estimating the cost‐of‐equity (capital asset pricing model and Fama and French three‐factor model) with a new approach, implied cost‐of‐equity method, to provide lodging analysts, investors, executives and...
Persistent link: https://www.econbiz.de/10014762869
Purpose – Although research on insurance frauds has found that deductible amount influences customers’ attitudes toward insurance frauds, very little work has further investigated the roles of deductible-premium ratios and insurance experiences. Building on the foundations of Adams' equity...
Persistent link: https://www.econbiz.de/10014807562
Organizations are faced with the challenge of developing effective reward systems for a diverse workforce within a society, as well as across different cultures for global operations. Equity theory is a major process motivational model concerned with such reward systems, and equity sensitivity...
Persistent link: https://www.econbiz.de/10014887799