Gill, Martin; Moon, Chris; Seaman, Polly; Turbin, Vicky - In: International Journal of Contemporary Hospitality Management 14 (2002) 2, pp. 58-64
This article presents the results of an exploratory investigation into the role of the security manager in the UK hotel … range of crime experienced by hotels, and how this crime is managed. The paper utilises information from in‐depth interviews … with five specialised security managers representing large hotels in London and 65 owners and managers of small hotels in …