The goal of the paper is to elaborate on sustainability aspects of smart sustainable urban environments. More specifically, at a first step the paper aims at critically reviewing globally initiated state-of-the-art approaches for assessing smart cities' performance as to sustainability...

Purpose – The purpose of this paper is to propose performance measures for supply chain knowledge management (SCKM) performance. Design/methodology/approach – This is a conceptual study. State of performance measurement has been analyzed on the basis of a comprehensive review of literature...

Purpose – Energy commodities are characterised by rigid demand and high price volatility, linked to many variables such as climate factors, exchange rates, availability of resources. At the same time, the authorities often set prices, so wholesale energy companies need to create margins...

Purpose – The first objective of this paper is to identify the critical success factors (CSFs) and their corresponding key performance indicators (KPIs) for supplier development (SD) in a manufacturing environment. The second objective is to develop a methodology to analyze and evaluate the...

Purpose – The purpose of this paper is to validate a list of key indicators (KIs) of team integration identified from construction management literature, identify the most significant KIs and provide suggestions on how to influence team integration, based on the opinion of an established...

This paper presents the development process, methodology and findings from the first stage of an ongoing collaborative research project undertaken to determine the performance indicators employed by hotel general managers. The main focus of the study is to gain a greater understanding of the...

Purpose – The purpose of this paper is to identify the key aspects of performance measurement for maintenance management of office buildings, in order to enhance maintenance service delivery. Design/methodology/approach – A mixed method was adopted with the selection of five buildings as the...

Purpose – The need for more efficient and effective public-private partnership (PPP) projects makes performance management of increasing importance, especially with respect to stakeholder expectations. This paper seeks to examine the use of key performances indicators (KPI) based on the...

Purpose The study aims to use DfX to develop a comprehensive database of smart and resilient indicators that assists city administrators and authorities alike. The Smart and Resilient Cities Indicators Bank (SRCIB) will identify the level of smart and resilience determinants that will...

One of the most difficult problems that companies face when they use Internet recruiting is the volume of résumés that they may receive. This large volume of résumés along with the pressures to identify the best applicants have caused companies to use electronic scanning to sift through the...