Ingaldi, Manuela; Ulewicz, Robert - In: International Journal of Ambient Computing and … 9 (2018) 2, pp. 55-66
authors decided to use two methods which according to them can be complementary in this case, these methods are following: the …. Next, the research methods were characterized. Later, the survey and its results were shown. The research had the form of … quality level of offered services in general and analyze the Servqual index (perceptions of the real services minus customers …