Sharma, Ashish K.; Khandait, Sunanda - In: International Journal of Operations Research and … 8 (2017) 4, pp. 23-42
inconsistency in results. The issue can be addressed using fuzzy integration. QFD involves prioritization of Customer Needs (CNs …) and Technical Requirements (TRs). However, the paper focuses on only CNs prioritization. Also, the existing software … fuzzy integrated customer needs prioritization software tool. The tool is built using Visual Basic Dot Net (VB.Net) and MS …
