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lives. Originality/value – This is the first study to document the effect of stakeholder commitment on the performance of …
Persistent link: https://www.econbiz.de/10015040303
Persistent link: https://www.econbiz.de/10014720498
Purpose – The purpose of this research is to investigate the degree of satisfaction and loyalty of Chinese and Swiss fast‐food consumers. The aim is to compare Chinese/Swiss consumers' perception of meal quality, service quality, price and their influence on their satisfaction and loyalty....
Persistent link: https://www.econbiz.de/10014802367
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Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...
Persistent link: https://www.econbiz.de/10015010173
Purpose This study aims to examine the impact of stakeholder pressure on Islamic banks’ corporate social responsibility … components of stakeholder pressure (management, client, competitor, Sharia advisory board and community) have a significant … of stakeholder pressure.  …
Persistent link: https://www.econbiz.de/10014789358
question. Starbucks posts over a one-month period on Twitter in the U.S. and on Sina Weibo in China were analyzed using three … that Starbucks somewhat localizes its posts to its Chinese consumers, in terms of content, symbols, values, and offerings …. In terms of descriptive analysis, the study found that Starbucks underutilizes its Sina Weibo site compared to its …
Persistent link: https://www.econbiz.de/10012046809
Purpose – The purpose of this paper is to explore the impact of rising concerns about income inequality on the reputation of large global employers. In an era in which middle class incomes have stagnated for several decades, the continuing decline of labor unions seems paradoxical. The paper...
Persistent link: https://www.econbiz.de/10014847181
Purpose – The study aims to use netnography to investigate the role of customers' contributions in social networks for NSD purposes. Design/methodology/approach – The study adopted an exploratory case study methodology to conduct a content analysis of customers' contributions in a social...
Persistent link: https://www.econbiz.de/10014763152
differentiated by three marketing mix dimensions: quality, convenience and price. Subway and Starbucks customers perceived higher … quality than McDonald’s and Burger King. Price separated Starbucks and McDonald’s customers. Overall, QSR customers perceived …
Persistent link: https://www.econbiz.de/10014764415