Meleddu, Marta; Melis, Giuseppe; Pulina, Manuela; … - In: International Journal of Event and Festival Management 10 (2019) 2, pp. 110-137
Purpose: Events play a strategic role to attract tourist flows especially during the low season. The purpose of this paper is to explore the gap between consumers’ expectations and actual satisfaction at cultural events. Design/methodology/approach: A principal components analysis identifies...