Purpose While there has been extensive research on understanding the effects of online reviews on product sales, there is not enough investigation of the inter-relationships between online reviews, online search and product sales. The study attempts to address this gap in the context of the...

Purpose This study examines the temporal dynamics shaping our understanding of search in education and the role language plays in legitimising these dynamics. It critiques the way online search is discursively constructed using home-education as a case study, and problematises how particular...

Purpose This paper examines the categories of property attributes that are important to UK university students in their online accommodation search. It also analyses the volume of information displayed regarding the property attributes and explores the influence of some of the information...

Purpose – The purpose of this paper is to report the results of a study of voters' online behaviour conducted during the 2011 Scottish parliamentary election campaign. Design/methodology/approach – The study used an interactive, electronically-assisted interview method, where 64 citizens...

Purpose This paper aims to explore the placement of the skill of reading in models devoted to information behaviour and information literacy process frameworks, with particular attention to children and young people. Design/methodology/approach The work is based on an analysis of pertinent...

Purpose The purpose of this paper is to determine to what extent a person’s psychophysiological well-being is affected by misinformation and whether their level of information discernment has any positive or negative effect on the outcome. Design/methodology/approach Participants ( n = 48)...

The uptake of ICTs by the elderly to fulfil their diverse information needs is ridden with unavoidable challenges militating against their full exploitation of these technologies. In view of this, this paper examined the influence of ICTs on the information behaviour of the elderly in Nigeria....

Purpose – In this paper the authors seek to compare lay (consumer) and professional (physician) discourse structures in answers to diabetes‐related questions in a public consumer health information website. Design/methodology/approach – Ten consumer and ten physician question threads were...

Purpose – Although research indicates the importance of oral information, our understanding of it remains limited. This paper accordingly aims to suggest that some utterances are oral documents and explore how to identify them. Design/methodology/approach – This study analyzes certain oral...