Argues, with evidence from a number of related studies, that in order to effectively manage quality in the construction … project environment, firms need two things. First, externally orientated, flexible, quality improvement systems are required …

temporalities and stakeholder theory by connecting them to the question of non‐human stakeholders and to project management …Purpose – The purpose of this paper is to explore how animals can become stakeholders in interaction with project … management technologies and what happens with project temporalities when new and surprising stakeholders become part of a project …

Purpose – A quality management system based‐ISO 9001 focuses on confirming process conformance from the initial … quality assurance in project management. It is hoped to that it will be helpful in pursuing continuous quality improvement in … is found that there are information asymmetries in quality management from internal and external organizations …

CIRC’s report, released in 2001, recommended many improvement measures related to total quality management (TQM) principles … globally, in search of an improvement framework to enhance their quality culture. Originality/value – This paper is an original …

‐categories. These were used as input for a quality assurance tool designed to analyze the degree to which FM is taken into consideration …

construction, it is vital if procurement, build and operation are to improve. A hypothesis was formulated that uses a total quality … total quality orientation can reconcile and enhance economic and public interests – was tested through a survey of major … stakeholders in public construction projects. It was found that, by developing a concept of critical leadership to drive through …

Utilizes approaches from systems analysis, quality management and previous empirical results to formulate the framework … system concept and total management philosophy and provides an in‐depth understanding of the criteria of quality and … impacting factors to form the basis on which to enhance and control quality. Combines expert opinions from project owners …