Purpose – This study aims to develop a standardised instrument to measure the impact of lean thinking on supply chain value. This tool can be used to examine supply chain readiness and thus enhance overall value. It can also observe the potential role of customers, competitors and suppliers in...

Purpose – The purpose of this paper is to present a systematic review of four decades of scholarly lean literature and identify phases of lean while highlighting core knowledge and voids from within the scholarly lean literature. Design/methodology/approach – The methodology applied to...

Discusses time‐based restructuring and benchmarking frameworks which have been developed by the author. These are capable of measuring the value‐adding capability of batch manufacturing organizations and guiding continuous improvements. The need for such frameworks for value‐adding...

Purpose – The purpose of this paper is to explain how value stream mapping (VSM) is helpful in lean implementation and to develop the road map to tackle improvement areas to bridge the gap between the existing state and the proposed state of a manufacturing firm. Design/methodology/approach...

Compares and contrasts the organizational routines and outcomes of businesses that are managed using practices grounded in batch‐and‐queue and lean production. The former is shown to be poor at providing senior management with timely and accurate information, thus obscuring or altering...

Purpose – British empirical research suggests culture and change have contributed to every lean failure. Whilst prevailing research implies that successful lean implementations lead to a profitable organisation, it focuses upon the low numbers of successful lean conversions. The purpose of...

Purpose – This paper aims to address the application of lean manufacturing using value stream mapping (VSM) concepts in an auto‐parts manufacturing organization. Using value stream concepts, both current and future states maps of the organization's shop floor scenarios have been discussed to...

Purpose – In the service sector, reduction of cycle time is one of the key issues. Lean concepts and techniques are applied to increase the speed of operations. In many cases, improvement projects need to leverage a combination of Lean and Six‐Sigma approaches and tools. The purpose of this...

Abstract Das Thema Gruppenarbeit ist in den letzten Jahren etwas aus den öffentlichen und betrieblichen Debatten verschwunden. Die mit der Gruppenarbeit in arbeitspolitischer Perspektive verknüpften hohen Erwartungen haben sich in der betrieblichen Realität nicht erfüllt. Mit der Verbreitung...

Purpose This study aims to improve the buying experience for both customers and providers by presenting a conceptual basis which seeks to expand the usual understanding, representation, mapping and measurements of the different value and non-value stages of a customer purchase journey (CPJ)....