Ma, Jie; Jiao, Feng; Lau, Chi Keung; Lin, Zhibin - In: International Journal of Quality & Reliability Management 35 (2018) 9, pp. 1941-1955
Purpose: The purpose of this paper is to develop and redefine the “classic” roles of shop floor management and quality control circles (QCCs) in Kaizen. In specific, it aims to examine the linkage between shop floor management and QCCs, and test the relationships among shop floor...