Purpose The purpose of this paper is to identify factors influencing implementation of control charts on key … performance indicators (KPIs). Design/methodology/approach Factors driving organizational change described in literature are … compared with the result from the case study. Findings The important factors for implementation success differ to some extent …

. In each case, the senior management team was facilitated through a management process to redesign their performance … perceived factors that block implementation. The results are of specific interest for performance measurement system … implementation but have wider implications for our view of management commitment in change management.  …

Purpose This study was aimed at testing whether the technology transfer performance of Romanian public research … concentrated on the performance evaluation of research and development activities carried out by public research institutes …

Purpose – The purpose of this paper is to propose performance measures for supply chain knowledge management (SCKM … triple loop learning have been utilized to suggest KPI’s for SCKM performance, i.e. supply chain identity and knowledge … performance measures based on industry applications. Practical implications – These proposed KPI’s will facilitate the development …

it using road renewal management as an example. Design/methodology/approach A physical production model is used to … ratios as KPI’s. These are easily dismissed where environments are heterogeneous. Data envelopment analysis and stochastic … frontier analysis are generally difficult to relate to KPI’s. The use of an explicit and specific process model with an …

Purpose – This paper aims to identify the state of the art of performance measurement and management in humanitarian … humanitarian supply chain performance management with a focus on measurement frameworks and indicators and their applications in … managing performance. The third category shows the challenges in performance management that humanitarian supply chain actors …

create realistic strategies for new products and feasible plans for organizational change. Topics like knowledge management …, creating new capabilities, and key performance indicators are discussed. Next, the actual implementations of several innovation …

Applying Performance Management Systems (PMS) in an enterprise often is a cumbersome endeavor. Reasons are missing … software structures and the lack of an intuitive visualization of important information. The theory of Visibility of … Performance defines the goodness of use of a given PMS and can also can be applied to a PMS software. In this context, the authors …

and propose guidelines for the visualization of performance measures supporting continuous improvement (CI) in … visualization of performance measures. This theoretical information is then supplemented with a case study and a survey, both … substantive proposal improving visualization of performance measures in this specific company, and in manufacturing SMEs in …