Family businesses are commonly addressed as two separate entities: the family and the business (Weigel, Weigel, Berger, Cook & Del Campo, 1995; Hollander & Elman, 1988; Langsberg, 1983). This approach suggests that managerial procedures and decisions typically respond to the needs of only one or the...

Abstracts Die Autorinnen verfolgen die Fragestellung, welche Hindernisse die Implementierung, Weiterentwicklung und Nutzung von Angeboten zur Vereinbarkeit von Erwerbs- und Privatleben in Unternehmen erschweren. Dies wurde auf der Basis einer qualitativen Studie in Unternehmen untersucht, die...

Purpose – This article aims to give an overview of how neuro‐linguistic programming (NLP) has been applied in a fast moving consumer goods (FMCG) environment over a number of years. Design/methodology/approach – The article includes practical examples of how tools have been applied and...

Improved customer service was pinpointed as the means to improve British Airways' commercial performance. Research studies on staff attitudes were followed by a staff development programme, and a management development programme that reflected the transformation in organisation culture...

Rapid growth and increased competition led to organisational problems in a high tech manufacturing concern in the US. A course was designed to introduce new behaviours, skills and attitudes to the management team. A combination of classroom/active participation, off‐site workshops, and...

The author was appointed Chief Executive of a traditional insurance company with the task of waking the organisation from its lethargy and helping it to grow. It proved difficult to overcome corporate inertia. Management style and behaviour needed radical alteration and a programme called...

The purpose of the organisational development programme run for Brent Library Service was to cultivate three competences: interpersonal, change, and process competence. The design of the course is described, covering interactive skills, assertiveness, team development, the difference between...

The desirability of shared action on training by employers and trade unions, through a legislated right to training, training plans, training audits and organisationally based training committees, is discussed and recommended by the General Secretary of the TUC to help smooth Britain's path into...

Purpose – The purpose of this paper is to explore the changing role of OD practitioners. Given the many significant challenges faced by organisations and their leaders, never has the role of OD been more important; it is vital that OD practitioners are able to identify the paradigm shift that...

Purpose This paper aims to investigate whether values enactment could be increased through frame-of-reference (FOR) training configured around values prototyping and behavioural domain training for managers within an Australian public sector organisation. Design/methodology/approach Employees...