In text messaging via mobile devices, many users face pressure to rapidly exchange messages. This article investigates reply speeds in smartphone messaging, focusing on messaging with a read receipt function, which notifies the sender of whether the recipient has read a sent message. The study...

In a mass crisis event, Emergency Operation Centers (EOC) cannot meet the demand of thousands of individuals trying to alert or request emergency services. However, new technology, driven by the right policy and tested for strengths and weaknesses in a data rich, semi-predictable environment,...