Purpose This paper aims to examine the efficiency of Islamic vs conventional banks in Malaysia by unveiling the traditional efficiency concept – black box – with a three-stage network structure of bank operations. Design/methodology/approach This paper applies data envelopment analysis (DEA)...

Purpose: This study extends the educational institutions' performance and efficiency literature by examining Brazil's Federal Institute of Education, Science and Technology (FIEST), which consists of educational units throughout the country that span several levels of education....

Logisticians must make strategic level decisions in order to manage uncertainty, customer service and cost. This research explores the relationships between three strategic level decisions and selected product, operational and demand variables. The three strategic decisions are: make to order vs...

Purpose: The purpose of this paper is to assess the efficiency of agricultural production in South Africa from 1970 to 2014, using an integrated two-stage fuzzy approach. Design/methodology/approach: Fuzzy technique for order preference by similarity to ideal solution is used to assess the...

Purpose: This paper aims to investigate the long-term impact of shareholder activism on Brazilian listed companies. Design/methodology/approach: This study uses a sample of 194 companies in 2010, 2012 and 2014 and a two-stage data envelopment analysis to generate an efficiency score based on...

Purpose: This paper aims to investigate the production of sugar cane ethanol in Brazil for the time period 1983-2016, separating the data by geographical location. Design/methodology/approach: For this purpose, the authors use techniques based on the concept of fractional integration. Findings:...

Purpose: The purpose of this paper is to estimate the performance of Brazilian hospitals’ services and to examine contextual variables in the socioeconomic, demographic and institutional domains as predictors of the performance levels attained. Design/methodology/approach: The paper applied a...

Purpose: The aim of this paper is to provide an approach to analyze the performance of TV programs and to identify what can be done to improve them. Design/methodology/approach: The Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS), the Ng-model, Grey relational...

Purpose: This study aims to analyze the performance of four different fuzzy inference system-based forecasting tools using a real case company. Design/methodology/approach: The forecasting tools were tested using 27 products of the nail polish line of a multinational beauty company and the...