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Accounting for external turbulence of logistics organizations via performance measurement systems
Bühler, Andreas; Wallenburg, Carl Marcus; Wieland, Andreas - In: Supply Chain Management: An International Journal 21 (2016) 6, pp. 694-708
Purpose This paper aims to investigate the role of upper management in designing performance measurement systems (PMS) that account for external turbulence of the organization and to show how this PMS design for turbulence impacts organizational resilience and distribution service performance....
Persistent link: https://www.econbiz.de/10015008909
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Key performance indicators: Primary drivers of information systems design
Barkley, Larry - In: Journal of Corporate Real Estate 3 (2001) 2, pp. 161-171
As the demand for enterprise‐wide performance measurement of corporate real estate portfolios and service providers ever increases, the number of tools available to executives which claim to facilitate this has also grown. Starting by developing an understanding of key business drivers, this...
Persistent link: https://www.econbiz.de/10014851722
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Export Benchmarking: EXPORT PRACTICES ASSOCIATED WITH SUPERIOR PERFORMANCE
Crespy, Charles; Miller, Van; Becker, Thomas - In: Journal of Business & Industrial Marketing 8 (1993) 1, pp. 36-44
Benchmarking is the process of identifying business practices that lead to superior performance. This is done by … presidentially‐conferred “E” Award. Offers an initial step toward benchmarking the practices of 73 of these award‐winning exporters …
Persistent link: https://www.econbiz.de/10014843213
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The role of benchmarking in the performance of the import process
Haughton, Michael A.; Grenoble, William L.; Thomchick, … - In: International Journal of Physical Distribution & … 29 (1999) 9, pp. 551-569
Any firm participating in external (or inter‐firm) benchmarking anticipates at least two benefits: useful statistics on … actions. Using data from a five‐year benchmarking program for firms engaged in import operations, this research illustrates … quantitative data, the structure of ongoing inter‐firm benchmarking programs must facilitate the firms’ receipt of information that …
Persistent link: https://www.econbiz.de/10014794221
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Evaluation of operational performance of workover rigs activities in oilfields
Mansour, Haitham; Munir Ahmad, M.; Dhafr, Nesreddin; … - In: International Journal of Productivity and Performance … 62 (2013) 2, pp. 204-218
Purpose – This paper aims to develop a practical method to evaluate operational performance of workover rigs and present an approach to measure the overall equipment effectiveness (OEE) based on results of the evaluation method. Design/methodology/approach – The area of this study focuses on...
Persistent link: https://www.econbiz.de/10014796798
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A framework for auditing and enhancing performance measurement systems
Medori, David; Steeple, Derek - In: International Journal of Operations & Production Management 20 (2000) 5, pp. 520-533
To be world class and be classified as a world class manufacturer, manufacturing organisations need to have a number of critical ingredients: one such ingredient is that of an appropriate performance measurement system. Measurement systems incorporating financial and non‐financial measures...
Persistent link: https://www.econbiz.de/10014789428
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A computational geometry approach for benchmarking
Talluri, Srinivas; Sarkis, Joseph - In: International Journal of Operations & Production Management 21 (2001) 1/2, pp. 210-223
Persistent link: https://www.econbiz.de/10014789490
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A SUPER methodology for business process improvement ‐ An industrial case study in Hong Kong/China
Lee, K.T.; Chuah, K.B. - In: International Journal of Operations & Production Management 21 (2001) 5/6, pp. 687-706
process improvement (CPI), business process reengineering (BPR), and business process benchmarking (BPB). Each has received …
Persistent link: https://www.econbiz.de/10014789515
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Benchmarking best manufacturing practices
Ulusoy, Gündüz; İkiz, İlknur - In: International Journal of Operations & Production Management 21 (2001) 7, pp. 1020-1043
Reports on a benchmarking study conducted to quantify how well companies operating in various sectors of Turkish … Strategies and Best Practices Benchmarking Questionnaire, supported by some follow‐up interviews and one‐day site visits …
Persistent link: https://www.econbiz.de/10014789531
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Manufacturing best practice and performance studies: a critique
Davies, Amanda J.; Kochhar, Ashok K. - In: International Journal of Operations & Production Management 22 (2002) 3, pp. 289-305
has evolved from benchmarking as a means to improve company performance through the identification of best practice, to …
Persistent link: https://www.econbiz.de/10014789553