Conceptual arguments favouring a relational rather than a transactional approach to the study of buyer‐seller relationships are now well understood. However, attempts to quantify the factors contributing towards relationship quality have been held back by the complexity of the underlying...

Purpose – Quantitative methods known as scoring models have been traditionally developed for credit granting decisions using statistical procedures. The purpose of this paper is to develop a non‐parametric credit scoring model for micro enterprises that are not maintaining balance sheets,...

Professional development will become a crucial investment rather than an irritating cost in the 21st century. Financial services professionals often see continued professional development (CPD) as a chore which requires the routine collection of points or hours through attendance at conferences...

Purpose – Amid increased size and complexity of the banking industry, operational risk has a greater potential to occur in more harmful ways than many other sources of risk. This paper seeks to provide a succinct overview of the current regulatory framework of operational risk under the New...

Purpose – This paper attempts to examine the practical condition of implementing risk‐based approach (RBA) in Chinese financial sectors. Design/methodology/approach – This paper compares the differences between rule‐based approach and risk‐based approach (RBA), and provides different...

Reports that banks have to implement additional risk management techniques owing to the failure of existing models to prevent losses that occurred as a result of financial upheaval. Discusses survey results of chartered accountants Deloitte and Touche, about the establishment of banks’ new...

Corporate governance in the financial services sector is influenced by factors peculiar to the industry. The author assesses the influence of analysts and points out that reporting timetables across the industry mean that peer pressure becomes an unusually influential factor. He assesses how...

Audit committees have been an integral part of risk management in financial services organisations for longer than in the rest of the economy. But the pressures on audit committee performance are growing. The authors, who have provided a guidance document published by the ICAEW, show how...

Over the next few years the regulation of financial services companies by the Financial Services Authority in the UK will move to a single system of risk‐based supervision. The authors provide a guide to how firms should approach and implement this process which is contained in what is known...

Basel II will have a huge impact on the risk management of banks across Europe. The author assesses the findings of a survey from PricewaterhouseCoopers of what the likely results will be on the banking industry.