Explores the impact of cross‐cultural differences on the facilitating effects of corporate culture on the implementation of total quality management (TQM). Measures corporate culture using the competing values model pioneered by Quinn and Rohrbaugh. Measures implementation levels of TQM using...

States that in order to remain competitive, organizations must scan and analyse environmental turbulence, formulate appropriate strategic plans and implement these through a change management process. In short, the organization must routinely learn and relearn about its environment, and learn...