Purpose: The paper explores university leaders' employee-focused sensegiving discourse during the COVID-19 health crisis. The aim is to reveal how leadership sensegiving narratives construct emotion in the rhetor-audience relationship. Design/methodology/approach: A social constructionist,...

Writers such as Schön and Argyris have been influential in our understanding of how people and organisations learn. They contend that “real” learning only takes place when we challenge assumptions and the taken‐for‐granted aspects of everyday working life, as well as the values on which...

Purpose – The purpose of this paper is to explore the notion that, in order to instil and maintain confidence in relationships with clients, journalists and others, PR practitioners in the UK, and women in particular, are required to develop specific skills in managing emotion. It argues that,...

Purpose – This paper aims to explore the relationship between internal communication and organizational learning from an interpretive perspective. Design/methodology/approach – Following a review of the internal communication and organizational learning literature, an exploratory...