Automated discovery of a process model is a major task of Process Mining that means to produce a process model from an event log, without any a-priori information. However, when an event log contains a large number of distinct activities, process discovery can be real challenging. The goal of...

Academic Entrepreneurship in the last three decades has risen to greater heights. There are various reasons too. Indian's education sector has been undergoing sea changes in these decades. Every state has been opening up and there has been a plethora of institutions established. In the process,...

The current study systematically and thoroughly reviewed the extant literature on e-service quality research to examine 1) how e-service is defined by researchers, 2) how e-service quality is defined by researchers, 3) what e-service quality scales and dimensions have been identified, 4) what...