Purpose – The purpose of this paper is to present the concept of relative balanced measurement as benchmarking tool for public training centers and public services. Design/methodology/approach – Borrowing the concept of balanced scorecard we have modified the perspectives to reflect the...

Purpose – The purpose of this paper is to investigate how government employees perceive and react to limits on their right to express public dissent about their employer. Within the context of Canada's federal workplaces, this two‐part project sought first to analyse and clarify the nature...

Purpose – The purpose of this paper is to highlight the factors that aid e-training adoption in the Nigerian civil service. Design/methodology/approach – This paper is based on a review of past literature from databases, reports, newspapers, magazines, etc. The literature recognised the role...

Purpose – The purpose of this paper is to present a number of initiatives which have been spearheaded by the Romanian government in the field of HRM in the civil service. A more specific purpose is to determine the modelling strategy which best reflects the reform programme of HRM in the civil...

Assesses the future for unions in terms of sectional, attitudinal and behavioural divisions among their membership. Data are drawn from a survey of 200 employees of five organizations carried out in the north east of England in 1992‐93. Develops a typology of different groups among the...

Under the British Government’s current plan, the devolution of authority for civil service pay will be complete in 1996, with all departments and agencies receiving control over the pay of their employees. The process of pay delegation began some years ago with selected Next Steps executive...

This article aims to provide an initial assessment of the response of the civil service unions to the government′s most recent initiatives on management and working practices in ministerial departments. It considers in particular the Ibbs Report on “Improving Management in Government”, the...

Public management in the UK has long been perceived as a bloated and over‐bureaucratic model. It is something that the UK enjoy lampooning, whether in tabloid newspaper articles about “red‐faced officials” or in radio or television comedy where public organizations tend to be viewed as...