Abstract Es wird gezeigt, dass die Befragung zum DGB-Index „Gute Arbeit“ Ergebnisse liefert, die mit denen der BIBB/BAuA-Erwerbstätigenbefragung grundsätzlich vergleichbar sind. Trotz ähnlicher Konzeption und teils sehr ähnlicher Fragestellungen weisen die Analysen allerdings darauf hin,...

Summary The rise of the East-German economy in the 1950s and 1960s and its decline in the 1970s and 1980s is difficult to explain by neoclassical economics. However; the observed life cycle may be explained by the inclusion of concepts from old and new institutional economics and from functional...

This article challenges and advances the extant manufacturing practice‐performance research in three ways. First and most fundamentally, the article offers a sound theoretical foundation for the proposition that manufacturing practices have competitive value. Second, typical studies do not pay...

Purpose – This purpose of this paper is to investigate the diagnostic abilities and dimensional structure of the SERVQUAL scale within a non-western automotive repair services setting. Design/methodology/approach – Data collected from a randomly generated sample of 555 participants that...

Purpose – The objective of this paper is to discuss the development of a knowledge sharing questionnaire and the role of knowledge sharing in predicting turnover intentions of registered professional nurses. Design/methodology/approach – A literature study was conducted to determine the...

Purpose Research has demonstrated that family businesses limit the goal of maximizing profits in exchange for maintaining control of the company and passing control to future generations. However, these decisions are not always shared by the stakeholders who are outside the family context,...

Purpose – The purpose of this paper is to explore the concepts of satisfaction and service quality of outsourced facilities management (FM) services. Design/methodology/approach – An empirical survey of 208 stakeholders in Nigeria’s hospitals was used to first, assess the level of...

Purpose Managerial shortfalls can considerably undermine the delivery performance of construction projects. This paper appraises the project management essentials (PMEs) for successful construction project delivery. Design/methodology/approach Following a detailed literature review, a...

Purpose This study aims to investigate the underlying factors that give rise to the set of sustainability indicators which are used for the implementation of sustainable construction projects and eventually the production of sustainable built assets. Design/methodology/approach To accomplish the...

As competition motivates firms to exploit their core competencies, outsourcing takes on greater significance. Increased reliance on supplier capabilities and technologies, however, increases the impact that supplier selection and assessment can have on the buying firm and in particular, its...