Purpose – The purpose of this paper is to examine how effectively the cost appraisal system proposed measures the cost of poor quality (COPQ) in a construction project. The paper first formulates how COPQ can be measured and later clarifies the relationship between COPQ, labor productivity,...

Purpose – Recent work on public private partnerships (PPP)/private finance initiatives (PFI) and on the construction industry has emphasised the importance of knowledge transfer, learning and innovation to improve the working processes and procedures of the industry. However, until recently...

Purpose – The purpose of this paper is to create a deeper understanding of the importance of monitoring key aspects of facility management (FM), right from the planning stage of a building's lifecycle. Design/methodology/approach – This paper is based on literature review and qualitative...

Argues, with evidence from a number of related studies, that in order to effectively manage quality in the construction project environment, firms need two things. First, externally orientated, flexible, quality improvement systems are required. Second, firms need a targeted approach to...

The effective and efficient use of resources in public project management requires a commitment to driving down costs and exploiting value opportunities. In achieving this, public management, being a civil service, must also be aware of social, political and ethical requirements that can impinge...

Utilizes approaches from systems analysis, quality management and previous empirical results to formulate the framework for the study. Took selected engineering consulting firms in Taiwan as research subjects for the empirical portion of the studies. The scope is restricted to the design phase...

Purpose – The purpose of this paper is to explore employees' perceptions of work‐life balance (WLB) in an Australian infrastructure construction project, using semi‐structured focus groups. Design/methodology/approach – In total, 43 employees participated in the focus groups,...

Purpose – Clients of the construction industry, an important segment of the project management (PM) discipline, can make an important contribution to the occupational health and safety (OHS) performance of the construction projects they procure. This practice note aims to describe an...

Purpose – The purpose of the paper is to study the influence of procurement on the performance of integrated design teams. Design/methodology/approach – The research paradigm is based on Russian socio‐constructivist approach to activity theory. Activity theory, as opposed to natural or...

Purpose – The purpose of this paper is to inform project management practice on the business benefits of building information modelling (BIM) adoption. Design/methodology/approach – BIM needs to compete against well‐ingrained methods to deliver projects in a fragmented and rather...