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Rebuilding Tourist destinations from Crisis: a comparative Study of Jammu and Kashmir and Assam, India

Gani, Abdul; Singh, Ramjit; Najar, Ashaq Hussain - In: Worldwide Hospitality and Tourism Themes 13 (2021) 3, pp. 437-454

respondents during the phases of natural disaster/crisis in Jammu and Kashmir and Assam, India. Design/methodology/approach The … emergency organizations, i.e. disaster management and hotels experienced by natural disasters, i.e. flood 2014 in Kashmir valley … such as hotels leaves implications for them to enhance the disaster or crisis resilient community. The preparedness …

Persistent link: https://www.econbiz.de/10015037763

Community mobilisation and collaboration through innovative approaches to overcome significant disasters: an analysis of the biggest earthquake in Turkish history

Temel, Serdal; Durst, Susanne - In: European Journal of Innovation Management 27 (2023) 8, pp. 2722-2728

disaster management can mobilise people and contribute to more effective disaster management, especially in disasters where …

Persistent link: https://www.econbiz.de/10015343237

Interaction management : The next (and necessary) step beyond knowledge management

Smoliar, Stephen W. - In: Business Process Management Journal 9 (2003) 3, pp. 337-353

Purveyors of knowledge management software have a disconcerting tendency to promote the myth that all problems may be solved by more powerful tools for the exchange of information in the workplace. This fallacy is based on the faulty assumption that knowledge management is about the management...

Persistent link: https://www.econbiz.de/10014687522

Symmetrical communication: does reality support rhetoric?

Oliver, Sandra - In: Corporate Communications: An International Journal 5 (2000) 1, pp. 26-33

Addresses the value‐added benefit to be gained from employee communication costs. Asserts that psychological profiling does not always acknowledge or process identifiable communication variables as competence factors in decision making or for advanced training needs analysis. Supports the...

Persistent link: https://www.econbiz.de/10014691473

The Mercedes‐Benz A‐class crisis

Puchan, Heike - In: Corporate Communications: An International Journal 6 (2001) 1, pp. 42-46

The launch of the Mercedes‐Benz A‐class in 1997 was greeted with enthusiasm by the international motoring community until the Swedish “elk‐test” was performed. A spate of toppling cars was not how Mercedes‐Benz had pictured the launch of their new, safe supermini. Early public...

Persistent link: https://www.econbiz.de/10014691505

Current trends in corporate communication

Goodman, Michael B. - In: Corporate Communications: An International Journal 6 (2001) 3, pp. 117-123

Explores trends in corporate communication based on the Corporate Communication Institute Benchmark Study and on the Council of Public Relations Firms Spending Study. Presents answers to five basic questions on how change has an impact on practitioners and the profession. The research register...

Persistent link: https://www.econbiz.de/10014691513

Crisis management in Belgium: the case of Coca‐Cola

Johnson, Victoria; Peppas, Spero C. - In: Corporate Communications: An International Journal 8 (2003) 1, pp. 18-22

Belgium was still reeling from fears over mad cow disease and from the news that the carcinogen, dioxin, had been introduced inadvertently into animal feed, when yet another health crisis rocked it. This new crisis was precipitated by consumer complaints about an irregular taste and smell in...

Persistent link: https://www.econbiz.de/10014691546

Communicating crisis: how culture influences image repair in Western and Asian governments

Siew‐Yoong Low, Yvonne; Varughese, Jeni; Pang, Augustine - In: Corporate Communications: An International Journal 16 (2011) 3, pp. 218-242

Purpose – The purpose of this paper is to seek to understand the differences in image repair strategies adopted by two governments that operate in the Western and Asian societies when faced with similar crises. Design/methodology/approach – Textual analyses are presented of communication of...

Persistent link: https://www.econbiz.de/10014691781

Towards a crisis pre‐emptive image management model

Pang, Augustine - In: Corporate Communications: An International Journal 17 (2012) 3, pp. 358-378

Purpose – A good corporate image is important to organizations. However, little is elaborated on how organizations can work on their images. This study seeks to explicate the types of image management before, during, and after a crisis through the development of the crisis pre‐emptive image...

Persistent link: https://www.econbiz.de/10014691808

Evaluating media exposure: an application of advertising methods to publicity measurement

Kim, Yungwook; Kim, Jihye; Park, Jungki; Choi, Youjin - In: Corporate Communications: An International Journal 4 (1999) 2, pp. 98-105

Tests new proposed tools for measuring media exposure in a crisis management situation. A theoretical formulae based on a literature review is applied to two crises: the TWA 800 crash and the ValuJet 592 crash. The application of the proposed formulae was generally successful. The outcomes...

Persistent link: https://www.econbiz.de/10014691844