Purpose – The purpose of this paper is to explore project‐level human resource aspects of international technology transfers (ITTs) to private sector manufacturing firms in Sri Lanka. Design/methodology/approach – Data were collected from 35 ITT projects. A self‐administered survey...

Purpose – The purpose of this paper is to propose a method for the identification of improvement opportunities in the knowledge transfer (KT) process between new product development (NPD) project teams. This method helps to prioritize which KT mechanisms of the company have to be improved and...

In neonatal jaundice, plasma bilirubin has to be measured repeatedly in order to direct phototherapy. Invasive determination is standard. The authors delineate a concept for the non-invasive spectrophotometric determination of absolute plasma bilirubin concentration. By referencing the pulsatile...

Purpose – The purpose of this paper is to investigate the service delivery system of a dental clinic in Kazakhstan to maximize the clinic’s efficiency. Design/methodology/approach – The study uses process analysis to determine the capacity utilization and areas of bottlenecks in the dental...

Firms are increasingly aware of environmental degradation and this has led many of them to include “quality, safety and protecting the environment” among their competitive priorities. This also involves large capital investments aimed at reducing the environmental impact of their...

A microcomputer‐based information management and capacity planning system for discrete parts manufacturing is described. The two primary components of the system are: (1) framework for information management and schedule generation, and (2) heuristic methods for workload balancing. The...

Critical‐ratio technique is a common approach used to identify the ext job to run on a machine. Recently, an alternative procedure, known as the contingent critical‐ratio technique, has been proposed and proved to be superior to the conventional critical‐ratio rule. Examines the logic of...

One strategic design parameter in capacity management is the setting of a planned level of capacity utilization at which the manufacturing operation will operate long term. Seeks to examine systematically the implications of varying levels of capacity utilization within an assemble‐to‐order...

The management of customer enquiries is a particularly pertinent issue for make‐to‐order companies in which each enquiry concerns a unique order. Such companies must make tenders which are both competitive and realistic in terms of characteristics such as the delivery date and price, if they...