Purpose The purpose of this paper is to revise the Kano evaluation table and separating indifference attributes in order to develop satisfaction and dissatisfaction indexes. Design/methodology/approach The indifference requirements have been separated and reclassified, and after revising Kano...

Purpose This paper investigates the effect of political uncertainty on the decision to cross-list in the United States (US). Design/methodology/approach To reach our paper aim, we use a sample of 589 non-US firms cross-listed in the US for the period from 2000 to 2019. We perform logit...

Abstract The question of whether people voting for Eurosceptic parties in almost every European country is simply a democratic way of expressing a political opinion, or if it presents a threat to democracy by giving a voice to Eurosceptic parties that challenge the EU in a populist manner, has...

Purpose – This paper aims to explain voter perceptions and voting behaviour in the 2010 UK General Election on the basis of this theory, by evaluating the differential impact of government performance on key political issues defined as hierarchical voter satisfaction factor types. The validity...

Purpose The aim of this paper is to suggest a new approach to the problem of sales forecasting for improving forecast accuracy. The proposed method is capable of combining, by means of appropriate weights, both the responses supplied by the best-performing conventional algorithms, which base...

Purpose – The purpose of this study is to benchmark the use of process improvement techniques among US health care organizations that won the Malcolm Baldrige National Quality Award. Design/methodology/approach – The applications from 13 Baldrige award winning health care organizations were...

In culturally homogeneous groups there is a greater likelihood that values, including ethics values, of individual group members will coincide. Due to globalisation, changing demographics, and a desire for increased diversity, corporate cultures are becoming less homogeneous, thus increasing the...

Presents the empirical findings regarding the ethical attitudes of business people in four culturally and economically different countries (Russia, Slovenia, Turkey, and the United States) based on the assumptions of integrative social contracts theory. Given the quality of institutions in the...

Borrowing from earlier contributions in the cross‐cultural management and international human resource management literatures, firstly we conceptualise expatriate adjustment as a multifaceted construct encompassing work, general, interaction and overall adjustment and then we examine the...