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Addressing Team Dynamics in Virtual Teams: The Role of Soft Systems
Stowell, Frank; Cooray, Shavindrie - In: International Journal of Information Technologies and … 9 (2016) 1, pp. 32-53
Computer Mediated Communication (CMC) is providing businesses with the means of assembling virtual teams comprising of members in diverse locations. However research shows that virtual team dynamics are different from face to face dynamics. Recent research adds force to the view that conflicts...
Persistent link: https://www.econbiz.de/10012046049
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The future of consumer branding as seen from the picture today
Boze, Betsy V.; Patton, Charles R. - In: Journal of Consumer Marketing 12 (1995) 4, pp. 20-41
Today′s high‐technology, global marketing environment has made consumer product information available across national boundaries. Explores how six multinational consumer product firms (Colgate‐Palmolive, Kraft GF, Nestlé, Procter & Gamble, Quaker Oats and Unilever) maintain, change or...
Persistent link: https://www.econbiz.de/10014849125
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A practical, systematic approach to understanding cost of quality: a field study
Czuchry, Andrew J.; Yasin, Mahmoud M.; Little, Gregory S. - In: Industrial Management & Data Systems 99 (1999) 8, pp. 362-366
Presents a practical conceptual framework designed to determine the cost of quality based on nonconformance to a set of quality standards. This framework was implemented in a manufacturing environment. It utilizes an “open” system architecture which stresses a customer orientation. In this...
Persistent link: https://www.econbiz.de/10014824809
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Does lean cure variability in health care?
Roemeling, Oskar; Land, Martin; Ahaus, Kees - In: International Journal of Operations & Production Management 37 (2017) 9, pp. 1229-1245
/methodology/approach Longitudinal field research is combined with an exploratory field-quasi-experiment. First, a large set of Lean interventions were … focus. Second, this study investigated whether a knowledge deficiency could explain the identified focus through a quasi-experiment … waste. A quasi-experiment demonstrated that a small investment in knowledge enables the focus to shift toward buffers and …
Persistent link: https://www.econbiz.de/10014791742
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Generative and case study research in quality management
Simon, Alan; Sohal, Amrik; Brown, Alan - In: International Journal of Quality & Reliability Management 13 (1996) 1, pp. 32-42
Argues that because of the many inherent weaknesses of traditional empirical research, generative and case study approaches may be more useful methodologies for conducting research on quality management. Outlines ways in which the generative research model builds conceptual frameworks from the...
Persistent link: https://www.econbiz.de/10014801040
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Benchmarking field services using a zero defects approach
Behara, Ravi S.; Lemmink, Jos G.A.M. - In: International Journal of Quality & Reliability Management 14 (1997) 5, pp. 512-526
Notes that after‐sales field service has become an established competitive differentiator among equipment manufacturers. From the service provider’s perspective, effective field service management is essential for operational productivity, customer satisfaction and retention, and...
Persistent link: https://www.econbiz.de/10014801133
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The life cycle of manufacturing cells
Marsh, Robert F.; Meredith, Jack R.; McCutcheon, David M. - In: International Journal of Operations & Production Management 17 (1997) 12, pp. 1167-1182
When a functional layout is converted to a cellular layout, the cell design is generally based on a static picture of production volume and part mix, but manufacturing environments face ongoing changes in these parameters. It is expected that, eventually, changes in production volume and part...
Persistent link: https://www.econbiz.de/10014790782
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Investment Justification of Flexible Manufacturing Technologies: Inferences from Field Research
Slagmulder, Regine; Bruggeman, Werner - In: International Journal of Operations & Production Management 12 (1992) 7/8, pp. 168-186
The literature offers a variety of different views on the investment decision process for flexible manufacturing technologies, but there seems to be no consensus about what are really the key characteristics of the decision‐making process which guarantee successful advanced manufacturing...
Persistent link: https://www.econbiz.de/10014791214
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Is HRM catching on?
Storey, John - In: International Journal of Manpower 16 (1995) 4, pp. 3-10
There has been, and continues to be, a heated debate about the take‐up and significance of human resource management (HRM) across the economy. Much of that debate has proceeded at the conceptual and ormative levels with very little recourse to empirical data. Reports on findings from two...
Persistent link: https://www.econbiz.de/10014783653
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Effect of computer self‐efficacy on the use of executive support systems
Hung, Shin‐Yuan; Liang, Ting‐Peng - In: Industrial Management & Data Systems 101 (2001) 5, pp. 227-237
Computer self‐efficacy (CSE) is generally considered to have a positive effect on information systems use. Its effect on using executive support systems (ESS), however, has not been studied. This research elucidates the effect of CSE on ESS use by undertaking a field study on a group of 16...
Persistent link: https://www.econbiz.de/10014823657