Purpose – In an online banking context this study seeks to explore the relation between the relationship marketing … online banking services. Unlike the Portuguese, Austrians' perceptions of bank reputation did not significantly influence … their intention to continue to use or their propensity to recommend online banking to others. Originality/value – Based on …

satisfaction, and customer loyalty in the private banking industry, i.e. a high‐involvement context. Design … differences in mean scores as to employment status, type of private banking service provider, and size of liquid assets. Research … questionnaires of private banking customers, they find direct effects of socio‐demographic variables on service value, customer …

analysis guided by the Traffic point banking BPO case study in Egypt. This paper brings forward important IS design …

The research aims are to explore the extent of the banking sector's adoption of Internet applications in Jordan for … internationally. The main research problem is the absence of a clear and comprehensive understanding of the banking sector's adoption … been found that the main obstacle facing the Jordanian banking sector's adoption of the Internet for marketing its services …

. The research study carried out at HDFC Bank under the topic “Risk Mitigation practices in banking- a study of HDFC bank … to manage the different types of risk that arise in banking. The study is grounded on the both primary as well as …

was also determined that privately-owned banks are the most successful banking group of Turkey with respect to the …