This study aims to research the impact of impersonal and interpersonal trust on communication among virtual teams. A multi-method case study was conducted, with data provided by 94 organisation members in a global telecommunication company with a long history of virtual ways of working. The case...

There are two typical forms of trust in organisational settings—institution-based trust and interpersonal trust. The role of interpersonal trust in promoting interdepartmental knowledge sharing has been investigated. The effect of institution-based trust, especially the joint effect of...

Abstract In der Arbeitsforschung wird Vertrauen innerhalb von Organisationen mit großem Interesse diskutiert. Dabei sieht sich die Forschung von einer Vielzahl möglicher Systematisierungen aus unterschiedlichen Disziplinen und mit vielfältigen Perspektiven herausgefordert. Für die...

Purpose This paper aims to analyze the influence of the importance of measures in the performance measurement systems (non-financial and financial) on managerial performance, with interpersonal trust acting as a mediating variable. Design/methodology/approach The research was conducted at the...

Purpose The aim of this study is to reveal how workplace fun promotes team performance in the hotel business context. Design/methodology/approach The conceptual model of this study was tested based on responses from 271 frontline hotel employees (including managers) in the USA, who had full-time...

Purpose – How trust affects political, social, and economic phenomena have been studied by scholars for many years. However, not many studies have examined what factors determine trust among people and trust in public institutions. There is particularly a dearth of research on trust in Ghana....

Purpose – Interpersonal trust is often considered as the “glue” that binds supervisors together with their subordinates, and creates a positive organisational climate. The purpose of this paper is to investigate factors affecting subordinates’ trust to their supervisor, and the...

Purpose – A virtual organization (VO) is a set of geographically dispersed and functionally diverse organizational entities interconnected by electronic forms of communication that cooperate with one another for a common valued outcome. The objective of this article is to propose a research...

Purpose The purpose of this paper is to explore the trust development in the dyadic relationship of CEO and chair of the board. Design/methodology/approach A narrative approach is adopted to examine the meanings that CEOs and chairpersons give to trust in their relationship, and to explore trust...

Purpose – Organizational downsizing, right sizing, layoffs, and restructuring that attempt to reduce labour cost and increase competitiveness, have generated considerable feelings of job insecurity among today's employees. Conversely, the rapidity of change in the Middle Eastern region,...