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Ready, Set, Govern: Readiness of Saudi Arabian Organizations for E-Government

Alghamdi, Ibrahim A.; Goodwin, Robert; Rampersad, Giselle - In: International Journal of Electronic Government Research … 12 (2016) 1, pp. 69-98

Despite the importance of organizational readiness for successful e-Government, limited studies examine internal organizational factors needed for the transformation to e-Government. This study contributes to the literatures pertaining to e-Readiness and e-Government, by offering an...

Persistent link: https://www.econbiz.de/10012044360

Exploring Digitally Enabled Service Transformation in the Public Sector: Would Institutional and Structuration Theory Concepts Keep the Research Talking?

Weerakkody, Vishanth; Omar, Amizan; El-Haddadeh, Ramzi - In: International Journal of Electronic Government Research … 12 (2016) 4, pp. 1-14

Institutional and Structuration. Institutional Theory provides a way of viewing and explaining why and how institutions emerge in a … certain way within a given context. The theory however is being criticized for its structural biasness, as it avoids … explanations situated at individual or same level of analysis. Such gap is filled with the adoption of Structuration Theory, which …

Persistent link: https://www.econbiz.de/10012044372

Enterprise Architecture Development Approach in the Public Sector

Al-Kharusi, Hamood; Miskon, Suraya; Bahari, Mahadi - In: International Journal of Enterprise Information Systems … 14 (2018) 4, pp. 124-141

Despite the increasing interest to adopt enterprise architecture (EA) concept, there is a scarcity of literature that discusses the development of EA in the public sector. Hence, the purpose of this article is to empirically investigate the development approach of EA in the public sector. The...

Persistent link: https://www.econbiz.de/10012044537

TQM Practices in Public Sector: Case of Finnish Healthcare Organizations

Ajmal, Mian M.; Tuomi, Ville; Helo, Petri T.; Sandhu, … - In: International Journal of Information Systems in the … 8 (2016) 1, pp. 34-44

This study aims to discuss the evolution, principles, and stages of total quality management (TQM) in public health care organizations. It also makes a comparison that how case organizations think about quality and TQM along with its applicability within public sector. The study can be...

Persistent link: https://www.econbiz.de/10012045843

Systems Administration in Ontology-Based Applications: The Case of Citizen Relationship Management

Alexandrova, Assia; Iordanov, Borislav; Abbas, Syed; … - In: International Journal of Public Administration in the … 3 (2016) 2, pp. 37-46

A Citizen Relationship Management (OpenCiRM) system was built on a semantic web platform using model-driven development principles, to provide a government call center with operational agility and improved technical integration options. Business domain experts from municipal agencies...

Persistent link: https://www.econbiz.de/10012047010

How Economic Decisions Are Made in Public vs. Private Sectors: A Comparison of Methods

Galli, Brian J. - In: International Journal of Strategic Engineering (IJoSE) 1 (2018) 1, pp. 38-47

This article describes how economic decisions are made differ from the public and private sectors. Both cater their decisions to the needs of the public but the context and the purpose behind the decisions differ. The primary purpose of article is to evaluate and compare the most common and...

Persistent link: https://www.econbiz.de/10012048813

Second Order Interactive End User Development Appropriation in the Public Sector: Application Development Using Spreadsheet Programs

Avdic, Anders - In: Journal of Organizational and End User Computing (JOEUC) 30 (2018) 1, pp. 82-106

This paper seeks to respond to the research question: How does appropriation take place in the public sector in the development of end user applications by civil servants? Appropriation is defined as taking advantage of opportunities related to the development and use of applications, when the...

Persistent link: https://www.econbiz.de/10012049243

Academic Entrepreneurship for Scaling Innovation

Baporikar, Neeta - In: International Journal of E-Entrepreneurship and … 6 (2016) 2, pp. 21-39

Academic Entrepreneurship in the last three decades has risen to greater heights. There are various reasons too. Indian's education sector has been undergoing sea changes in these decades. Every state has been opening up and there has been a plethora of institutions established. In the process,...

Persistent link: https://www.econbiz.de/10012044342

Holistic Approach for Balanced Scorecard as Managerial Decision Making Tool

Baporikar, Neeta - In: International Journal of System Dynamics Applications … 5 (2016) 1, pp. 31-42

theory approach, this paper examines some theoretical and methodological issues of BSC to develop a holistic perspective when …

Persistent link: https://www.econbiz.de/10012047425

Descriptive Content Analysis on E-Service Research

Kim, Jung-Hwan; Lennon, Sharron J. - In: International Journal of Service Science, Management, … 8 (2017) 1, pp. 18-31

The current study systematically and thoroughly reviewed the extant literature on e-service quality research to examine 1) how e-service is defined by researchers, 2) how e-service quality is defined by researchers, 3) what e-service quality scales and dimensions have been identified, 4) what...

Persistent link: https://www.econbiz.de/10012048109