Purpose – The emergence of innovative internet-based reservation systems (iReservation systems) is threatening the sustainability of retail travel agencies (TAs) in Brunei Darussalam. With the friendliness and convenience offered by iReservation systems, many customers nowadays prefer to book...

Purpose: The purpose of this paper is to investigate the enabling factors and the customers’ acceptance of ride-hailing in Indonesia. Design/methodology/approach: The authors adopt some constructs from the unified theory of acceptance and use of technology (UTAUT) 2 as the framework for the...

Purpose: Industrial Revolution 4.0 is still evolving. The purpose of this paper is to assess the progress of Indonesia in achieving an initiative for Industry 4.0. As the largest country in Southeast Asia, Indonesia plays a critical role in implementing Industry 4.0. In addition, this study...

The purpose of this paper is to assess the current knowledge sharing processes in tertiary education in Brunei Darussalam and identify the preferred knowledge sharing activities as well as preferred online applications for the purpose. This study also examined the benefits and barriers of using...

A smart mobile device (SMD for short) has become indispensable for individuals nowadays. The most common SMD-OS (operating system) used such as Google's Android, Apple's iOS, Microsoft's Windows Phone, Nokia's Symbian, RIM's BlackBerry OS. Such OS can be installed on different brands of SMD,...

Purpose: The purpose of this paper is to investigate factors that influence customers’ adoption of biometric-based point-of-sale in Brunei. Design/methodology/approach: This paper extends technology acceptance model constructs with trust and some other variables as the framework to...

The use of smartphones is generating large amounts of data. The term “big data” has become popular in describing a massive data, both structured and unstructured. Big data refers to high volume, high velocity, and high variety. This study used an inductive approach involving the distribution...

Rapid technological advancements have led to Smartphone revolution of becoming multifunctional personal devices. These smart phones are equipped with new features, including Internet access, cameras (pictures and videos) and MP3 players. The study examines the complex forces that influence and...

This article describes how smartphones have converged into multifunctional personal devices. Smartphones are equipped with features such as Internet access, cameras (pictures and videos) and MP3 players. While a majority of previous research investigated the use and effects of mobile phones and...