Purpose – The purpose of this paper is to analyse time-series change of the competitiveness of leading companies of the … competitiveness, and then comparative and comprehensive financial analysis of competitors was accomplished. Using relevant studies … company has further opportunity to increase its market share and competitiveness in the future. Finally, important …

strategic capital and to propose a viable solution for its benchmarking. In order to fully appreciate this type of entity an …/methodology/approach – The 7SF is proposed as an alternative method for effective gauging and benchmarking. It is based on an open framework … benchmarking.  …

Process benchmarking partnerships are emerging as a research tool to help small firms to build a competitive advantage … their value chain. Process benchmarking begins with exploratory qualitative research to determine the core processes to be … and modifying existing processes. This paper describes a process benchmarking partnership conducted across four Australian …

quality, productivity and customer service. The pressing need to improve competitiveness has resulted in a number of …

Benchmarking to improve strategic manufacturing management seems to be a logical extension to benchmarking to improve … the problems of benchmarking implementation constitute the base data for this research. The study has found that … studied eeded a better understanding of their own processes before they could benefit from benchmarking other organizations.  …

and competitiveness of service organisations and thus provide potential benchmarking criteria. Yet perceived service …The adoption of benchmarking techniques has increased over recent years, yet service organisations have been relatively … benchmarking criteria. Consumers of three service sectors – health (family planning); education/professional (accountancy training …

practices and policies are instrumental in improving its competitiveness. The QCI can be effectively employed for benchmarking … terms of the impact on the degree of competitiveness imparted to a firm by a competitiveness dimension. In this paper, we … propose a quantitative measure – quality competitiveness index (QCI) – to determine the degree to which a firm’s quality …

Purpose – The purpose of this paper is to present a new method for benchmarking, which allows the construction of … scales of competitiveness for the comparison of products using Item Response Theory (IRT). Design …/methodology/approach – Theoretically, the method combines classic benchmarking process steps with IRT steps and demonstrates through mathematical models …