Sankey, Michael; Padró, Fernando F. - In: International Journal of Quality and Service Sciences 8 (2016) 3, pp. 345-362
) about the use of the Australasian Council on Open, Distance and e-learning (ACODE) Benchmarks and its benchmarking process … instalment of a major benchmarking activity of the robustness of the benchmarks and of the benchmarking process itself based on … the benchmarks, facilitate a formal benchmarking activity every two years, postpone the merger of four benchmarks into two …