Massimino, Phoebe M.; Kopelman, Richard E.; Joseph, Meg L. - In: Journal of Organizational Effectiveness: People and … 2 (2015) 1, pp. 73-90
capabilities: patient-, employee-, and efficiency-related were positively associated with hospital performance. The model explained … – which along with the Cube One Input-Output model provide a conceptual explanation of overall hospital performance. Further … satisfaction ratings, the “US News & World Report’s Best Hospitals” (disaggregated) ratings, the American Hospital Directory …