Crisis communicators and journalists need stable structures to handle social media content in emergencies, but struggle with information overload. The usability of a tool intended to support information gathering was investigated by conducting two usability tests (low- and high-fidelity...

In this paper, the authors conceive past-blogging as a narrative practice which is based on a specific media format. The practice can be initially defined as an account of past events developed according to blogs' most common characteristic: the reverse chronological order of published posts, in...

Zusammenfassung Volunteer Tourism ist ein Nischenmarkt, der bereits in speziellen Reiseführern Ausdruck gefunden hat. Die Tourismusforschung hingegen hat dieses Phänomen bisher vernachlässigt. Im Rahmen einer explorativen Fallstudie wurde daher 2007/08 der internationale Volunteer- Sektor in...

A major shift has occurred since the 1970s in the way newspapers do business, largely due to the impact of marketing research on newsroom decisions. Research used to identify and meet the needs of the newspaper‐reading public has become a way of doing business in an increasingly competitive...