Purpose – There are significant differences in terms of resources and expertise available between small and medium enterprises and large organisations. These differences may be significant for assessing and attaining alignment between IT (information technology) and business strategies. Thus...

Purpose – This paper aims to clarify the notions that underlie performance measurement systems (PMS) and to propose an information systems (IS)‐based characterisation and definition of PMS, that is, as a performance management information system (PMIS). Design/methodology/approach –...

Asserts that information systems are an essential component in the efficacy of quality management systems and that information systems therefore merit greater recognition within the theory and the practice of quality management. Based on an empirically validated reference model which includes...

Purpose – The purpose of this paper is to contribute significantly to the first wave of empirical investigations related to the impact of green supply chain management practices on environmental and organizational performance from a manufacturer's perspective within a supply chain context....

Purpose – The purpose of this paper is to understand the effect of information system quality (ISQ) and technology readiness (TR) on organizational performance (OP), from the background that the construction industry pursues higher performance and service quality. Design/methodology/approach...

Develops the theory on the role of information systems within quality management. Proposes a reference model for the study of quality information systems within quality management. The model includes three dimensions: quality management practices, quality information systems (distinguishing...

Draws on a large group of research projects on the management use of information systems in the British National Health Service. Argues that information systems are just one part of the system of information by which the manager knows what is going on, and within which he or she constructs...

Purpose – The purpose of this paper is to explore the role of cross‐functional teams in the alignment between system effectiveness and operational effectiveness after the implementation of enterprise information systems (EIS). In addition, it aims to explore the contribution of...

Purpose – An improvement in the management of information system (IS) based resources and capabilities of hotels must affect competitive advantage. Based on that premise, this work has two aims. The first is to determine how the strategic value of the IS area affects the organizational...

Discusses the advent of simultaneous engineering as the new manufacturing paradigm, and speculates about the organizational consequences of this new manufacturing method. To decrease the time from product inspection through prototype manufacture, it is necessary to instil a knowledge of process...