Why is Team Management Important? Success or failure in business is a result of whether people work together effectively in teams. Some organisations have a very good record in teamwork. These include companies like Shell, Citibank, Hewlett‐Packard, IBM as well as smaller organisations. When...

The Team Management Index, a 60‐item self‐completion questionnaire, generates a 3,000‐word profile (after the answers have been fed into a computer program) which outlines the individual's work preferences in the areas of decision making, team building, leadership, information management,...

The key features of the Air‐crew Team Management Workshop, designed for and in consultation with Australian Airlines, is described. The programme was decided on to introduce special training for crew members on teamwork issues, given the evidence that human factors are a major cause of...

Introduces the Communication Diamond Model, which features the following key skill areas found in communication between people at work: enquiry, diagnosis, summarizing, proposing, directing, and informing. Describes the measures designed to assess these skills: the Communication and...

Why do some teams work effectively and others not? The authors, in examining the attributes of High Performing Teams, show that there are three major areas which team leaders need to concentrate upon. These are example, experience and expertise. There are certain work functions that are critical...

In mid‐1984, the authors were commissioned to assist in the design of a programme to improve flight crew functioning in Trans Australia Airlines — a major Australian domestic carrier with over 600 active aircrew flying Fokkers, Jetstreams, DC‐9s, Boeing 727s and 737s and the Airbus...

Looks at instruments which can be used in team development. The Types of Work Index provides personal feedback to team members on their job. The Team Management Index helps team members understand the way they like to work. The Linking Skills Index measures how well a person implements...

Managers may not have a model which enables them to diagnose the kind of people needed to fit various roles in a team. The Team Management Wheel was developed through discussions with managers on how to improve team work. Shows how managers can use a number of measures to provide a cognitive map...

Effective team management can be the difference between success and failure in business. The article describes the authors' work in various wealth‐producing organisations which led them to produce a new approach to bring about more effective teamwork. The authors developed a type of work model...

Introduction All managers and supervisors are dependent on the performance of their team members. Unless these subordinates perform effectively, then the manager or supervisor will be seen in most cases to have failed. As Brown has noted, “the supervisor generally is more dependent on the work...