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Are we all in the same boat? : appropriate response strategies to collective CSR crises
Tu, Chia-Chen; Chang, Man-Ling; Chiao, Yu-Ching - In: Asia Pacific journal of management 40 (2023) 2, pp. 483-515
Persistent link: https://www.econbiz.de/10014251507
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Well known or well liked? : the effects of corporate reputation on firm value at the onset of a corporate crisis
Wei, Jiuchang; Ouyang, Zhe; Chen, Haipeng - In: Strategic management journal 38 (2017) 10, pp. 2103-2120
Persistent link: https://www.econbiz.de/10011756271
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Does the perception of incongruence hurt more? : customers' responses to CSR crises affecting the main reputation dimension of a company
Gistri, Giacomo; Corciolani, Matteo; Pace, Stefano - In: Journal of marketing management : JMM ; journal of the … 35 (2019) 7/8, pp. 605-633
Persistent link: https://www.econbiz.de/10012178416
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Navigating through crisis : an empirical investigation of effective response strategies for reputation restoration
Chen, Shuhan; Yang, Guangqing; Han, Qian - In: The European journal of finance 30 (2024) 14, pp. 1614-1641
Persistent link: https://www.econbiz.de/10014636596
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Examining how image restoration strategy impacts perceptions of corporate social responsibility, organization - public relationships, and source credibility
Haigh, Michel M.; Brubaker, Pamela K. - In: Corporate communications : an international journal 15 (2010) 4, pp. 453-468
Persistent link: https://www.econbiz.de/10008737837
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CSR as crisis risk : expanding how we conceptualize the relationship
Coombs, W. Timothy; Holladay, Sherry - In: Corporate communications : an international journal 20 (2015) 2, pp. 144-162
Persistent link: https://www.econbiz.de/10010517064
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Reconstructing stakeholder relationships using "corporate social responsibility" as a response strategy to cases of corporate responsibility : the case of the 2010 BP spill in the...
Diers, Audra R. - In: Corporate social irresponsibility : a challenging concept, (pp. 175-204). 2012
Persistent link: https://www.econbiz.de/10009732417
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Synchronizing crisis responses after a transgression : an analysis of BP's enacted crisis response to the Deepwater Horizon crisis in 2010
Diers, Audra R.; Donuhue, Jennie - In: Journal of communication management : an international … 17 (2013) 3, pp. 252-269
Persistent link: https://www.econbiz.de/10009788625
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What's worse in times of product-harm crisis? : negative corporate ability or negative CSR reputation?
Kim, Sora - In: Journal of business ethics : JOBE 123 (2014) 1, pp. 157-170
Persistent link: https://www.econbiz.de/10010403961
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"Too Good to be True!" : the effectiveness of CSR history in countering negative publicity
Vanhamme, Joe͏̈lle; Grobben, Bas - In: Journal of business ethics : JOBE 85 (2009), pp. 273-283
Persistent link: https://www.econbiz.de/10003840978